Jobs at PagerDuty

PagerDuty is seeking an Account Manager to manage a portfolio of existing SaaS customers. The role involves ensuring customer adoption, driving renewals, mitigating churn, and identifying expansion opportunities. The ideal candidate will have experience with SaaS products and AI-driven insights.

PagerDuty is hiring a Business Development Representative in San Francisco. This role reports to a Manager of Sales Development and collaborates with Account Executives to generate leads and conquer territories. The representative will be the initial point of contact for target accounts, using outbound prospecting to ignite interest and educate prospects on PagerDuty's value.

PagerDuty is hiring a Territory Executive to manage and grow mid-sized customer accounts. This role involves strategic account management, consultative selling to C-level executives, and expanding adoption of PagerDuty's Operations Cloud through upsell and cross-sell motions.

PagerDuty is seeking a Director of Pricing & Monetization to own the strategy and execution of packaging, pricing, and monetizing their Operations Cloud platform. This product-first role requires deep customer empathy, structured experimentation, and clear feature tiering frameworks, reporting to the VP of Product Strategy & Growth.

PagerDuty is hiring a Senior Principal Industry Analyst Relations to lead their AR program. This role will build and execute the AR strategy, nurture relationships with industry analysts, and drive awareness of PagerDuty's offerings and business strategy.

PagerDuty is seeking a Senior HRIS Analyst to manage their Workday ecosystem. This role involves configuring, implementing, and administering Workday modules, with a focus on integrating and adopting AI capabilities within the platform.

Solutions Consultant II at PagerDuty, a technical salesperson and product specialist. This role partners with sales, product, and customer teams to build trusted relationships and demonstrate PagerDuty's value. Responsibilities include independently owning the Proof of Value process, running technical discovery sessions, and delivering custom demos.

Senior AI/ML Engineer at PagerDuty responsible for designing and shipping AI systems at scale. This role involves building LLM agents, retrieval pipelines, and event intelligence features that operate on high-volume, real-time event streams.

PagerDuty is hiring a Director, Customer Success and Country Manager in Santiago. This role leads the Chilean Customer Success, Support, and Professional Services teams, and provides cross-functional leadership for other resident functions. The Country Manager serves as the senior on-site leader, ensuring a unified culture and smooth operations.

Senior HR Business Partner at PagerDuty in San Francisco. This role involves partnering with management teams to execute HR programs, drive employee engagement and retention, assess organizational health, and utilize people metrics for decision-making. The position requires coaching leadership, managing organizational change, and supporting talent development within a fast-paced, hyper-growth environment.

PagerDuty is seeking a Director, Sales Planning to join their customer-focused team. This role serves as a strategic partner to Senior Sales Leaders, focusing on revenue growth through sales planning, forecasting, compensation design, headcount investments, and quota coverage. The Director will report to the Sr. Director of Sales Operations and will be responsible for developing and refining sales strategies and initiatives.

PagerDuty is hiring a Senior Enterprise Account Executive to drive growth and expansion within an established customer portfolio. This role involves strategic account management, consultative enterprise selling to C-level executives, and closing high-value deals for PagerDuty's Operations Cloud.

PagerDuty is hiring a Territory Executive for Illinois. This role focuses on managing and growing mid-sized customer accounts through strategic account management and consultative selling. The executive will drive revenue expansion by upsell and cross-sell motions, build C-level relationships, and champion the adoption of PagerDuty's Operations Cloud.

Account Manager at PagerDuty responsible for a portfolio of existing SaaS customers. The role involves driving product adoption, managing renewals, identifying expansion opportunities, and collaborating with cross-functional teams to ensure customer value realization and retention.

PagerDuty is seeking a Principal Product Manager for Platform Security to own the strategy and execution of securing their Operations Cloud platform. This senior individual contributor role involves defining platform identity and security architecture, managing risk, and acting as a liaison between Product, Engineering, IT, and Legal.

PagerDuty is hiring a Senior HRIS Analyst to join their Workday HRIS team. This role involves designing, configuring, implementing, and administering the Workday ecosystem, with a focus on integrating and adopting AI capabilities within the platform. Responsibilities include managing Workday modules, collaborating with stakeholders, and leading the testing and implementation of new Workday features, including AI-powered ones.

PagerDuty is hiring a Senior Director, Field Enablement to lead a team supporting sales, customer success, and partnership organizations. This role involves building and scaling global enablement programs to equip customer-facing teams for a diversifying product portfolio and driving sales excellence.

Senior Security Engineer - Cloud Security at PagerDuty. This role focuses on building and operating security systems for AWS and Kubernetes environments, with responsibilities in container security, identity and access management, and cryptography. The engineer will also shape detection strategy and hunt during incidents, leveraging AI for efficiency.

This is a Commercial Lifecycle Marketing role at PagerDuty. The individual will design, develop, and manage digital lifecycle programs for commercial customers, focusing on driving awareness, adoption, expansion, and retention through automated journeys across email, in-app, and Slack. The role requires strong data analysis skills and comfort using AI tools.

PagerDuty is seeking a Director, Sales & Customer Success Operations – Americas to serve as a senior operator and trusted advisor to Americas Sales and Customer Success leadership. This role will lead sales planning, translate company strategy into a scalable go-to-market engine, and manage the operating cadence and forecast rigor for the region.

PagerDuty is seeking a Senior Solutions Consultant to join their team. This role involves understanding customer business environments, identifying roadblocks, and providing solutions using PagerDuty's products. The Solutions Consultant will lead the technical discovery process and offer guidance throughout the sales cycle.

PagerDuty is hiring a Tax Manager in San Francisco, CA. This role reports to the Tax Director and will focus on tax compliance, reporting, and planning, including tax provisions, return preparation, audits, and transfer pricing.

PagerDuty is seeking a Business Development Representative to join their sales team. This role reports to a Manager of Sales Development and collaborates with Account Executives to generate leads and conquer territories. The representative will be the initial point of contact for target accounts, igniting interest through outbound prospecting and educating them on PagerDuty's value.

PagerDuty is hiring a Senior Solutions Consultant in Toronto. This role involves understanding customer business environments, identifying roadblocks, and providing solutions using PagerDuty's products. The Solutions Consultant will lead the technical discovery process and support customers throughout the sales cycle.

PagerDuty is hiring an Enterprise Account Executive for Florida. This role focuses on driving growth and expansion within an established customer portfolio by managing strategic accounts and performing consultative enterprise selling. The AE will partner with C-level executives to achieve measurable outcomes through Operations Cloud conversions and multi-product adoption.

PagerDuty is hiring an Account Manager to manage a portfolio of existing SaaS customers. The role involves driving product adoption, managing renewals, identifying expansion opportunities, and ensuring customer value realization. The ideal candidate has strong commercial acumen and experience with SaaS products.

PagerDuty is hiring a Senior Solutions Consultant in Los Angeles, CA. This role involves understanding customer business environments, identifying roadblocks, and providing solutions using PagerDuty's products. The Solutions Consultant will lead the technical discovery process and offer guidance and support throughout the sales cycle.

PagerDuty is hiring a Procurement Manager in Los Angeles, CA. This role is hybrid, requiring two days a week in the Atlanta office. The Procurement Manager will partner with Product Management Engineering, Marketing, and GTM teams, focusing on complex software and technology negotiations and proactive category planning.

PagerDuty is seeking an Account Manager to manage a portfolio of existing SaaS customers. The role involves driving product adoption, managing renewals, and identifying expansion opportunities to deliver business value.

Senior Security Engineer - Cloud Security at PagerDuty. This role focuses on building and operating security systems for AWS and Kubernetes environments, with responsibilities in container security, identity and access management, and cryptography. The engineer will also shape detection strategy and hunt during incidents, leveraging AI solutions.

PagerDuty is hiring a Territory Executive in San Francisco to manage and grow mid-sized customer accounts. The role involves strategic account management, consultative selling to C-level stakeholders, and expanding adoption of PagerDuty's Operations Cloud through upsell and cross-sell motions.

PagerDuty is hiring a Designer, Motion & Brand to join their in-house creative team. This role focuses on designing and animating motion content for brand and campaign initiatives, as well as static creative assets. The position is based in the San Francisco area and requires working from the office two days a week.

Manager of Sales Strategy and Operations at PagerDuty. This role is responsible for designing and executing sales compensation plans, building analytics frameworks to measure performance, and managing the sales forecasting cadence. It sits at the intersection of Sales Leadership, Finance, and HR.