[ operations ]
Director, Customer Success and Country Manager
PagerDuty- Location
- Santiago
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to PagerDuty. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
PagerDuty is hiring a Director, Customer Success and Country Manager in Santiago. This role leads the Chilean Customer Success, Support, and Professional Services teams, and provides cross-functional leadership for other resident functions. The Country Manager serves as the senior on-site leader, ensuring a unified culture and smooth operations.
Skills and focus areas
- customer success
- country management
- team leadership
- cross-functional leadership
- customer support
- professional services
- renewal management
- deployment
- customer experience
- revenue maximization
- churn reduction
- net expansion
Summary written by Ramai from the original posting. Full details and requirements are on PagerDuty’s careers page.
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