[ sales ]

Account Manager (us)

PagerDuty
Location
Remote
Work mode
Remote
Type
contractor
Listed

Applications go directly to PagerDuty. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

PagerDuty is seeking an Account Manager to manage a portfolio of existing SaaS customers. The role involves ensuring customer adoption, driving renewals, mitigating churn, and identifying expansion opportunities. The ideal candidate will have experience with SaaS products and AI-driven insights.

Skills and focus areas

  • account management
  • customer success
  • sales
  • relationship building
  • commercial acumen
  • data-driven customer management
  • saas products
  • ai/ml
  • automation
  • negotiation
  • contract management
  • usage analytics

Summary written by Ramai from the original posting. Full details and requirements are on PagerDuty’s careers page.

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