[ sales ]

Strategic Customer Success Manager, Enterprise

Netomi
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Netomi. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Senior Strategic Customer Success Manager role at Netomi, focusing on enterprise clients. The manager will own a portfolio of key accounts, developing and executing business plans that align customer priorities with value roadmaps, executive engagement, risk mitigation, and growth strategies. The role involves ensuring customers achieve measurable value, driving renewals, and identifying expansion opportunities.

Skills and focus areas

  • customer success
  • account management
  • business development
  • strategic planning
  • executive engagement
  • risk management
  • renewal strategy
  • customer relationship management
  • value realization
  • adoption strategy

Summary written by Ramai from the original posting. Full details and requirements are on Netomi’s careers page.

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