Jobs at Netomi
Self-Driving Customer Care
About Netomi
Self-Driving Customer Care
[ Open roles ]
- Data Engineer IRemote
Netomi is seeking a Data Engineer I to join their Analytics team. This role involves architecting and implementing data pipelines, developing ETL/ELT processes, and performing exploratory data analysis to inform product development and business decisions.
- Agentic Engineer Level Ii/iiiRemote
Agentic Engineer (Level II/III) at Netomi, a company specializing in agentic AI for enterprise customer experience. This role involves building and scaling agentic workflows and tools using Netomi's no-code platform, requiring strong software engineering fundamentals, prompt engineering, and API-driven automation.
- Senior Customer ArchitectRemote
Senior Customer Architect at Netomi, an agentic AI platform for enterprise customer experience. This role owns the technical architecture and integration blueprint for complex strategic enterprise accounts, ensuring successful AI agent deployment and expansion.
- Strategic Customer Success Manager, EnterpriseRemote
This is a Senior Strategic Customer Success Manager role at Netomi, focusing on enterprise clients. The manager will own a portfolio of key accounts, developing and executing business plans that align customer priorities with value roadmaps, executive engagement, risk mitigation, and growth strategies. The role involves ensuring customers achieve measurable value, driving renewals, and identifying expansion opportunities.
- Partner Enablement ManagerSan Mateo, California
The Partner Enablement Manager will build and scale Netomi's partner enablement function. This role is responsible for the strategy and execution of training, certification, and activation programs to make Netomi a "go-to" solution within the partner ecosystem. The individual will report to the VP, Alliances, Partners & Channels.
- Sde Ii FrontendToronto , Canada
Frontend Engineer II at Netomi in Toronto, Canada. This role involves owning key UI modules, building reusable components, and optimizing UI applications for performance and scalability. Requires 3-6 years of experience with modern JavaScript frameworks like Vue.js or React, and strong knowledge of HTML5, CSS3, and web services.
- Principal Account Manager, Strategic AccountsNew York
Principal Account Manager, Strategic Accounts at Netomi is a senior individual contributor role focused on driving the success and expansion of the company's most complex enterprise accounts. This role involves commercial ownership for retention and renewals, navigating large organizations to secure executive buy-in, architecting AI roadmaps for measurable ROI, and serving as the primary liaison for C-suite stakeholders.
- Data Scientist - IiRemote
This role is for a Senior Data Scientist with deep expertise in Large Language Models (LLMs) and modern AI systems. The individual will drive NLP and machine learning projects from conception through deployment, acting as both a direct contributor and technical advisor. Responsibilities include researching LLM advancements, evaluating new techniques, and assessing new LLM capabilities and frameworks.
- Agentic Product ManagerGurugram
Agentic Product Manager at Netomi responsible for the strategic and technical ownership of large-scale Agentic AI solutions for enterprise customers. This role involves translating business processes into AI-driven workflows, defining integration blueprints, and guiding customers through AI agent transformation.
- Product Support Engineer (ai Platform)Gurugram
- Senior Technical Pm, Applied AiRemote
- Data Engineer IiRemote
Netomi is seeking a Data Engineer II to join their Analytics team. This role involves architecting and implementing scalable data pipelines, developing ETL/ELT processes, and performing exploratory data analysis to inform product development and business decisions.
- Partner Solutions ArchitectSan Mateo, California
Partner Solutions Architect at Netomi, a company specializing in agentic AI for customer experience. This role is responsible for driving revenue through enterprise deals and partner ecosystems, acting as a technical liaison for partners, leading Proofs of Concept (POCs), and supporting technical sales cycles.
- It Operations ManagerRemote
- Senior Data Scientist (agentic Solutions)Remote
Senior Data Scientist at Netomi focused on agentic AI solutions. This role involves designing, developing, and delivering AI-powered solutions using machine learning, generative AI, and LLMs to solve complex business problems for enterprise customer experience.
- Devops Engineer - IGurugram
- Channel Co-sell DirectorSan Mateo, California
Channel Co-Sell Director at Netomi, a senior sales role focused on driving revenue through partner ecosystems and cloud marketplaces. The role involves designing and executing channel enablement strategies, accelerating deals, and unlocking partner-driven revenue, including committed cloud spend.
- Human Resources Business PartnerSan Mateo, California
This is a Senior Human Resources Business Partner role at Netomi, supporting the US organization. The HRBP will partner with business leaders to develop and execute people strategies, advise on organizational design and workforce planning, and manage employee relations and performance management.
- Sr. Agentic Product Manager (north America)Toronto , Canada