[ sales ]
Head of Customer Success
Ivo- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Ivo. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Head of Customer Success at Ivo, a company building AI products for contract management. This executive role involves building and leading the customer success function, designing scalable processes for user adoption, and managing a team of CSMs across enterprise and mid-market segments.
Skills and focus areas
- customer success
- leadership
- team building
- process design
- onboarding
- health scoring
- business reviews
- escalation management
- enterprise sales
- mid-market sales
Summary written by Ramai from the original posting. Full details and requirements are on Ivo’s careers page.
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