[ sales ]
Customer Success Manager - Growth and Retention
Rubrik- Location
- Palo Alto, California
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Rubrik. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Retention Manager at Rubrik in Palo Alto, California. This role focuses on reducing churn, improving customer health, and protecting recurring revenue by identifying risks, orchestrating save strategies with cross-functional teams, and handling renewal objections.
Skills and focus areas
- customer retention
- churn reduction
- customer health
- risk detection
- cross-functional collaboration
- renewal objection handling
- commercial risk management
- customer insights
- customer save strategies
- pricing and packaging
- competitive intelligence
Summary written by Ramai from the original posting. Full details and requirements are on Rubrik’s careers page.
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