[ sales ]

Senior Customer Success Manager

Luma Labs
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Luma Labs. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Customer Success Manager at Luma Labs responsible for managing a portfolio of high-value enterprise accounts. This role involves driving platform usage and expansion within customer organizations, blending commercial ownership, product usage analysis, and customer strategy.

Skills and focus areas

  • strategic account management
  • enterprise sales
  • customer strategy
  • usage data analysis
  • commercial ownership
  • account planning
  • expansion strategy
  • relationship building
  • stakeholder management

Summary written by Ramai from the original posting. Full details and requirements are on Luma Labs’s careers page.

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