[ sales ]

Customer Success Lead (san Francisco)

Giga
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Giga. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Giga is seeking a Customer Success Lead to manage consumption for enterprise production customers. This role involves ensuring customers meet and exceed minimum usage commitments by increasing agent conversations, live intents, and channel adoption. The lead will work closely with Forward Deployed Engineers and Enterprise Sales Representatives.

Skills and focus areas

  • customer success
  • account management
  • consumption management
  • enterprise sales
  • cross-functional collaboration

Summary written by Ramai from the original posting. Full details and requirements are on Giga’s careers page.

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