Jobs at Pocket

Senior Amazon Marketplace Manager at Pocket responsible for end-to-end ownership of the company's Amazon business across US and international marketplaces. This role focuses on driving revenue and profitability through listing optimization, advertising, pricing, promotions, inventory management, account health, and market expansion.

Pocket is hiring a Supply Chain Analyst in San Francisco, California. This role is responsible for demand forecasting, inventory health, and fulfillment planning across multiple sales channels, including DTC, Amazon, retail, and international markets. The analyst will monitor demand, identify stock risks, and coordinate with partners to ensure product availability while optimizing inventory levels.

Pocket is seeking a Visual Designer / Design Generalist to create high-quality visual assets for paid advertising, social media, marketing campaigns, landing pages, and brand materials. The role involves collaborating with growth and marketing teams, adapting creative work across various platforms, and maintaining brand consistency.

This is a Lead Customer Support role at Pocket, responsible for managing customer support operations and building the company's community. The role involves automating support processes, managing a distributed team, and developing community programs to foster advocacy and retention.

Founding Account Executive at Pocket, a sales role focused on building outbound B2B sales from scratch. This individual will be responsible for targeting, messaging, selling, and developing the outbound playbook, with a focus on B2B software sales and leveraging AI tools.

Customer Support Specialist at Pocket responsible for frontline customer support, troubleshooting both hardware and software issues for a combined product. This role involves resolving tickets, improving the knowledge base for an AI agent, and acting as the voice of the customer to product and engineering teams.

Founding Growth Marketer for Pocket's B2B team in San Francisco. This hands-on generalist role involves owning B2B website pages, paid acquisition, content and SEO, proof generation, lifecycle marketing, creative briefs, and tracking/data analysis. The marketer will build pages, launch campaigns, write copy, and analyze numbers, with a focus on engineering-like marketing approaches.

Pocket is hiring a Founding Recruiter to build their hiring process. This role is responsible for full-cycle recruiting, outbound sourcing, defining roles, and managing offers and equity conversations. The ideal candidate has 4-6+ years of startup recruiting experience and can manage multiple searches simultaneously.

Senior Engineering Generalist (Full Stack) at Pocket, based in San Francisco, California. This role involves owning end-to-end projects, from instrumentation and backend services to frontend UI and rollout, focusing on product and growth improvements. The ideal candidate has strong backend fundamentals, can ship frontend changes, and cares deeply about product outcomes.

Founding Account Manager at Pocket, responsible for managing and growing customer accounts. This hands-on role involves onboarding, driving expansion, securing renewals, and developing the account management playbook. The position requires experience in B2B account management and a data-driven approach, with a focus on AI and automation.

Research Engineer at Pocket in San Francisco, California, focusing on voice intelligence. This role involves inventing and shipping improvements to the voice stack, building new voice-powered product capabilities, and running research loops to iterate on models and algorithms.