Technical Support Specialist , Us East Coast
Nash- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Nash. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Nash is hiring a Technical Support Specialist for their global, 24/7 Technical Support team. This role focuses on investigating, resolving, and escalating complex platform and integration issues within Nash's delivery orchestration system for enterprise merchants. The specialist will handle issues beyond high-volume delivery inquiries, acting as a key point of contact for customers and internal teams when platform anomalies occur.
Skills and focus areas
- technical support
- platform investigation
- integration investigation
- api
- webhook
- problem solving
- communication
- ownership
- escalation management
- knowledge base creation
Summary written by Ramai from the original posting. Full details and requirements are on Nash’s careers page.
[ More at Nash ]
All in one finance platform for borderless businesses in Africa
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