[ support ]

Customer Success Engineer Ii

Shadeform
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Shadeform. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Shadeform is hiring a Customer Success Engineer II to assist customers in successfully utilizing and scaling AI infrastructure on their platform. This role involves investigating and resolving technical issues related to infrastructure, hardware, and the platform, acting as a technical point of contact, and coordinating with internal teams and external providers to ensure timely and effective support.

Skills and focus areas

  • infrastructure
  • hardware
  • platform
  • linux
  • troubleshooting
  • customer support
  • documentation
  • communication
  • problem-solving
  • technical support

Summary written by Ramai from the original posting. Full details and requirements are on Shadeform’s careers page.

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