[ support ]

Reliability Success Manager

Augury
Location
Us
Work mode
Remote
Type
full time
Listed

Applications go directly to Augury. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

The Reliability Success Manager at Augury is a remote role focused on driving customer growth, retention, and expansion. This position involves developing trusted advisor relationships, identifying growth opportunities, quarterbacking customer experiences, and interfacing with product teams to shape the product roadmap.

Skills and focus areas

  • customer success
  • account management
  • iot
  • machine health
  • customer onboarding
  • technical problem resolution
  • customer feedback
  • product roadmap
  • upselling
  • training
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Augury’s careers page.

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