[ support ]

Product Support Engineer T2, Japan

Cato Networks
Location
Tokyo Prefecture, Japan
Work mode
On-site
Type
full time
Listed

Applications go directly to Cato Networks. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Product Support Engineer T2 in Tokyo, Japan for Cato Networks. This role involves managing customer issues post-sales, troubleshooting technical problems, and acting as a liaison between customers and internal teams like R&D and Product Management.

Skills and focus areas

  • customer support
  • troubleshooting
  • technical support
  • customer relationship management
  • communication
  • problem-solving
  • sd-wan
  • cloud networking
  • cloud security

Summary written by Ramai from the original posting. Full details and requirements are on Cato Networks’s careers page.

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