[ support ]

Customer Success

Karumi
Location
New York, New York, Us
Work mode
On-site
Type
full time
Listed

Applications go directly to Karumi. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success role at Karumi, a Y Combinator-backed company building an AI agentic product-demo platform. This role involves owning the post-sale customer journey, onboarding new clients, driving adoption, monitoring AI demo performance, and managing renewals and expansion.

Skills and focus areas

  • customer success
  • onboarding
  • implementation
  • b2b saas
  • product configuration
  • troubleshooting integrations
  • clear communication
  • problem-solving
  • customer advocacy

Summary written by Ramai from the original posting. Full details and requirements are on Karumi’s careers page.

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