[ support ]

Technical Support Engineer Ii

Datadog
Location
Tokyo, Japan
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Datadog. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Technical Support Engineer 2 role at Datadog in Tokyo, Japan. The role involves providing multi-channel technical support to customers, reproducing technical issues, becoming demo certified, and participating in product conversations with internal teams.

Skills and focus areas

  • technical support
  • customer education
  • ticketing systems
  • live chat
  • screensharing
  • product expertise
  • demos
  • presentations
  • collaboration

Summary written by Ramai from the original posting. Full details and requirements are on Datadog’s careers page.

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