[ support ]

Technical Support Engineer Ii

Datadog
Location
Tokyo, Japan
Work mode
On-site
Type
full time
Listed

Applications go directly to Datadog. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Datadog is hiring a Technical Support Engineer II in Tokyo, Japan. This role involves providing technical support and training to customers on Datadog's platform through various channels, troubleshooting technical issues, and collaborating with internal teams. The position requires at least two years of multi-channel technical support experience in a SaaS company and business-level Japanese proficiency.

Skills and focus areas

  • technical support
  • troubleshooting
  • programming
  • linux
  • customer service
  • communication
  • collaboration
  • critical thinking
  • zendesk
  • jira
  • confluence
  • product demonstrations

Summary written by Ramai from the original posting. Full details and requirements are on Datadog’s careers page.

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