[ support ]

Technical Support Engineer 3, Premier - Sao Paulo

Datadog
Location
Sao Paulo, Brazil
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Datadog. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Datadog is hiring a Senior Technical Support Engineer for their Premier Support team in Sao Paulo, Brazil. This role involves providing technical assistance to Datadog's Premier Customers through various channels, developing customer relationships, reproducing issues, and contributing to knowledge base articles. The position requires working from a Datadog office 3-5 days per week.

Skills and focus areas

  • technical support
  • saas
  • linux
  • programming
  • client-centric approach
  • documentation
  • knowledge base management
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Datadog’s careers page.

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