Support Engagement Lead
Braze- Location
- São Paulo
- Work mode
- Hybrid
- Type
- contractor
- Listed
Applications go directly to Braze. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
The Support Engagement Lead at Braze is responsible for delivering a premium support service experience to a designated group of named customers. This role involves acting as the main point of technical support interaction and technical advocate for customers, managing their technical needs around platform integration, performance, and troubleshooting, and partnering closely with the Success team.
Skills and focus areas
- technical support
- customer relationship management
- platform integration
- troubleshooting
- partner implementation
- technical advocacy
Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.
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