[ support ]
Sr. Analyst, Enterprise Service Desk
Abacus.AI- Location
- Tampa/st. Pete
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Abacus.AI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Abacus.AI is hiring a Sr. Analyst for their Enterprise Service Desk in Tampa/St. Pete. This role involves implementing and supporting cloud environments, on-premise infrastructure, and telephony systems, resolving escalated tickets, and mentoring team members.
Skills and focus areas
- customer experience
- service ticket resolution
- troubleshooting
- mentoring
- coaching
- desktop support
- mobile device support
- peripheral equipment support
- telephony systems
- server support
- storage support
- networking support
Summary written by Ramai from the original posting. Full details and requirements are on Abacus.AI’s careers page.
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