[ support ]

Senior Manager, Customer Success

Xendit
Location
Hong Kong
Work mode
On-site
Type
full time
Listed

Applications go directly to Xendit. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Manager, Customer Success at Xendit in Hong Kong. This role partners with large clients to drive long-term growth and success on the platform, owning the post-go-live customer lifecycle. Responsibilities include maximizing adoption, optimizing payment performance, and unlocking new growth opportunities by understanding client business models and translating them into actionable strategies.

Skills and focus areas

  • customer success
  • account management
  • enterprise client management
  • commercial acumen
  • product understanding
  • technical understanding
  • solutioning
  • cross-functional collaboration
  • payment infrastructure
  • payment processing
  • e-commerce

Summary written by Ramai from the original posting. Full details and requirements are on Xendit’s careers page.

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Provides payment infrastructure for Southeast Asia

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