Jobs at Xendit

Customer Success Manager for Xendit's Greater China clients. This role focuses on post-go-live customer lifecycle management, driving adoption, resolving issues, and identifying growth opportunities. The CSM will work with technical and business stakeholders, coordinating with Product, Engineering, and Commercial teams.

The Regulatory Compliance and AML Manager in Kuala Lumpur, Malaysia, will ensure adherence to Malaysian regulations, internal policies, and ethical standards. This independent contributor role involves identifying and addressing compliance needs, conducting risk assessments, investigations, and training initiatives, reporting to Regional Compliance.

Xendit is seeking a Senior Strategic Account Manager in Singapore to manage and grow their regional/global enterprise portfolio, focusing on high-value clients like cross-border e-commerce leaders, global SaaS platforms, and financial institutions. The role requires architecting growth within these complex accounts.

Xendit is hiring a Senior Solutions Engineer in Singapore. This client-facing role partners with Account Executives and Managers to drive technical wins in sales cycles, architecting payment solutions and guiding clients through integration and launch.

Senior Implementations Manager at Xendit to lead the onboarding of large mainland Chinese enterprise clients. This role involves owning the end-to-end implementation journey, translating client needs into structured plans, managing complex projects with API integrations, and coordinating across internal and external stakeholders.

Product Manager - Developer Experience at Xendit. This role owns the developer's journey from first API call to production and scale, focusing on the integration flow, SDKs, documentation, sandbox, error handling, and time-to-first-successful-call. Key metrics include developer activation and retention.

Senior Manager, Customer Success at Xendit in Hong Kong. This role partners with large clients to drive long-term growth and success on the platform, owning the post-go-live customer lifecycle. Responsibilities include maximizing adoption, optimizing payment performance, and unlocking new growth opportunities by understanding client business models and translating them into actionable strategies.

Solutions Engineer for Xendit's US Go-to-Market team. This client-facing role bridges enterprise clients with Xendit's product/engineering teams. Responsibilities include driving technical wins in sales cycles, understanding client needs, architecting payment solutions, and guiding clients through integration and launch.

The Market Expansion Lead - Financial Partnerships at Xendit is responsible for establishing new market entries globally. This role involves market selection, business case development, partnership strategy, and end-to-end execution of market launches, aiming to create a repeatable playbook for expansion.

This is a mid-level RevOps Systems Administrator role at Xendit, focused on managing and improving the Salesforce CRM and its integrated systems. The administrator will perform basic system configurations, lead continuous improvement sprints, and handle declarative work within Salesforce.

UX Researcher at Xendit in Los Angeles, CA. This role owns generative and evaluative research across the merchant lifecycle and developer experience, focusing on turning findings into actionable decisions for product managers and designers. Responsibilities include developing a research roadmap, employing mixed methods, and managing an insight repository.

Xendit is seeking a Strategic Account Manager in Jakarta, Indonesia. This senior sales role focuses on managing and growing a portfolio of high-value enterprise clients, including cross-border e-commerce leaders, global SaaS platforms, and large financial institutions across Indonesia and APAC. The position involves working closely with various internal teams to architect growth for these accounts.

This role is for a UX Designer focused on Developer Experience (DevEx) at Xendit. The designer will be responsible for product design of the developer dashboard and integration surfaces, information design for docs and API reference, and designing error states, empty states, and sandbox/testing flows. They will also conduct discovery with developers and collaborate closely with the DevEx PM and Engineering team.