[ support ]

Customer Success Manager (greater China)

Xendit
Location
Hong Kong
Work mode
On-site
Type
full time
Listed

Applications go directly to Xendit. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager for Xendit's Greater China clients. This role focuses on post-go-live customer lifecycle management, driving adoption, resolving issues, and identifying growth opportunities. The CSM will work with technical and business stakeholders, coordinating with Product, Engineering, and Commercial teams.

Skills and focus areas

  • customer success
  • payments
  • alternative payment methods
  • client relationship management
  • solutioning
  • product adoption
  • cross-functional collaboration
  • chinese

Summary written by Ramai from the original posting. Full details and requirements are on Xendit’s careers page.

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