Senior Forecasting and Demand Planning Analyst

The Community Support Forecasting and Demand Planning Analyst at Airbnb is responsible for demand forecasting and long-term planning for multi-channel contact center operations. This role involves designing and maintaining statistical forecasting models using time series and machine learning techniques to ensure adequate resources for Global Operations.

Skills and focus areas

• demand forecasting
• long-term planning
• workforce management
• contact center operations
• statistical modeling
• time series analysis
• machine learning
• regression analysis
• data analysis
• business partnership