Senior Customer Success Manager
mongoDB- Location
- Los Angeles, CA
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to mongoDB. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
MongoDB is hiring a Senior Customer Success Manager in Los Angeles, CA. This role requires 7+ years of experience in customer success or a similar customer-centric technical role, with 4+ years managing customer health and revenue for Forbes Global 2000 clients. The ideal candidate will be autonomous, entrepreneurial, and a team player, acting as a key point of contact for MongoDB end-users.
Skills and focus areas
- customer success
- technical account management
- professional services
- account management
- customer advocacy
- technical aptitude
- autonomy
- decision making
- conflict resolution
- entrepreneurial mindset
- collaboration
- sales alignment
Summary written by Ramai from the original posting. Full details and requirements are on mongoDB’s careers page.
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