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Senior Customer Success Manager

Location: Remote
Work mode: Remote
Type: full time
Listed: Jul 4, 2026

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[ About this role ]

Senior Customer Success Manager at Clutch, a remote role for US-based candidates. This position involves managing a portfolio of 12-15 mid-market Credit Union accounts, focusing on both executive onboarding during implementation and post-implementation success, including adoption, value realization, and growth.

Skills and focus areas

customer success management
account management
relationship building
executive communication
onboarding
value realization
adoption
strategic partnership
tactical execution
technical problem solving

Summary written by Ramai from the original posting. Full details and requirements are on Clutch’s careers page.

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