[ sales ]

Senior Customer Success Manager

Braze
Location
Austin, TX
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Braze. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Customer Success Manager at Braze, responsible for partnering with high-profile brands to maximize their value from the Braze platform. This involves driving renewals, retention, and net retention targets, acting as a trusted advisor, and developing customer success plans to achieve client objectives.

Skills and focus areas

  • customer success
  • account management
  • client relationship management
  • strategic guidance
  • product adoption
  • customer advocacy
  • business reviews
  • product feedback analysis

Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.

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