Manager, Technical Services
mongoDB- Location
- Gurugram
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to mongoDB. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Manager, Technical Services at MongoDB in Gurugram. This role involves leading and growing a team of technical services engineers who support customers running MongoDB's database, cloud, and application platform capabilities. Responsibilities include coaching engineers, building team culture, managing regional service delivery, and leading customer escalations.
Skills and focus areas
- technical services
- people leadership
- team building
- customer support
- escalation management
- performance management
- career development
- distributed systems
- cloud infrastructure
- observability
- ai-enabled applications
Summary written by Ramai from the original posting. Full details and requirements are on mongoDB’s careers page.
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