[ support ]

Manager I, Technical Support Engineering

Datadog
Location
Seoul, South Korea
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Datadog. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Manager I, Technical Support Engineering at Datadog in Seoul, South Korea. This role involves managing and mentoring a team of Support Engineers, ensuring customer success, triaging support queues, and assisting with incident response. The position requires strong people management skills, technical troubleshooting abilities, and fluency in English and Korean.

Skills and focus areas

  • people management
  • mentorship
  • technical support
  • troubleshooting
  • customer support
  • linux
  • programming
  • documentation
  • knowledge base management
  • incident response
  • english
  • korean

Summary written by Ramai from the original posting. Full details and requirements are on Datadog’s careers page.

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