[ support ]

Director, Customer Success, Enterprise

Braze
Location
Austin, TX
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Braze. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Director, Customer Success, Enterprise at Braze in Austin, TX. This senior leadership role involves managing multiple Customer Success teams, owning a book of business, building customer relationships, mitigating risks, and driving growth to meet KPIs. The role also includes hiring, developing, and performance managing staff.

Skills and focus areas

  • customer success
  • leadership
  • team management
  • relationship building
  • risk mitigation
  • performance management
  • hiring
  • talent development
  • strategic planning

Summary written by Ramai from the original posting. Full details and requirements are on Braze’s careers page.

[ More at Braze ]

See all 352 open roles at Braze →

[ Similar roles at other startups ]

Browse all open support roles →

[ Not quite right? ]

Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.