[ support ]

Customer Support Manager- Emea

Campfire
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Campfire. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Support Manager at Campfire responsible for providing fast, thoughtful, and high-quality support for technical and accounting-related needs. This role involves owning complex support cases, troubleshooting ERP workflows and accounting data, and collaborating with Product, Engineering, and Customer Success teams to improve product experiences and support processes.

Skills and focus areas

  • customer support
  • technical support
  • accounting
  • erp workflows
  • problem-solving
  • product expertise
  • customer feedback
  • customer success
  • bug reporting
  • knowledge base management
  • customer satisfaction
  • customer retention

Summary written by Ramai from the original posting. Full details and requirements are on Campfire’s careers page.

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A modern version of NetSuite

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