[ support ]

Customer Success Manager

mongoDB
Location
New York City
Work mode
Remote
Type
full time
Listed

Applications go directly to mongoDB. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

The Customer Success Manager at MongoDB is a trusted advisor responsible for maximizing customer lifetime value and success. This role involves driving customer retention, revenue realization, and advocacy by building deep relationships, understanding customer needs, and connecting them with the right resources to achieve their business goals.

Skills and focus areas

  • customer advisory
  • account management
  • portfolio management
  • business acumen
  • technical savvy
  • strategic planning
  • relationship building
  • problem solving
  • revenue realization
  • customer advocacy
  • forecasting

Summary written by Ramai from the original posting. Full details and requirements are on mongoDB’s careers page.

[ More at mongoDB ]

See all 366 open roles at mongoDB →

[ Similar roles at other startups ]

Browse all open support roles →

[ Not quite right? ]

Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.