[ support ]
Analyst, Enterprise Service Desk
Abacus.AI- Location
- Chicago, IL
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Abacus.AI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
The Enterprise Service Desk Analyst at Abacus.AI is a client-facing technical support role. They are responsible for triaging, troubleshooting, resolving, and escalating support requests for clients in the Financial sector. This role requires strong ticket ownership, documentation, and client communication skills.
Skills and focus areas
- technical support
- troubleshooting
- ticket management
- client communication
- documentation
- escalation
- remote support
Summary written by Ramai from the original posting. Full details and requirements are on Abacus.AI’s careers page.
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