[ support ]
Analyst, Enterprise Service Desk
Abacus.AI- Location
- Los Angeles, CA
- Work mode
- Remote
- Type
- part time
- Listed
Applications go directly to Abacus.AI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Analyst, Enterprise Service Desk at Abacus.AI in Los Angeles, CA. This role provides remote technical support to clients, acting as the first point of contact for service requests and incidents. Responsibilities include troubleshooting, escalating issues, and documenting work in ConnectWise.
Skills and focus areas
- technical support
- customer experience
- microsoft 365
- hardware troubleshooting
- networking equipment installation
- communication
- multi-tasking
- problem escalation
- time management
- teamwork
- initiative
- organization
Summary written by Ramai from the original posting. Full details and requirements are on Abacus.AI’s careers page.
[ More at Abacus.AI ]
See all 45 open roles at Abacus.AI →[ Similar roles at other startups ]
- Customer SuccessKarumi
- Customer Success Manager/leadFoundation
- Customer Success Engineer IiShadeform
- Customer Support SpecialistSolve Intelligence
- Customer Success ManagerAuctor
- Director of Partner SuccessRevi
[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.