Jobs at Gusto

Staff Software Engineer focused on building and owning financial infrastructure systems for Gusto Retirement. This hands-on role involves developing backend services and APIs, shipping production code, and collaborating with product, compliance, and operations teams to handle complex financial requirements and edge cases.

Gusto is seeking a Workforce Management Analyst to strategically solve contact center challenges. This role focuses on designing intraday operations systems, interpreting performance data for strategic decisions, and building WFM tooling, with an emphasis on proactive thinking and AI fluency.

Gusto is hiring a Software Engineer, ML Platform to build and scale their ML and AI platform. This role involves working closely with AI/ML engineers to develop, deploy, and iterate on ML/AI infrastructure solutions, focusing on reliability and effectiveness.

As a HR Consultant at Gusto, you will drive people operations for small business clients. You will focus on attracting, hiring, onboarding, developing, and retaining talent, while ensuring compliance. This role requires leveraging technology and systems to improve efficiency.

Gusto is seeking a Senior Manager, Head of Sales Data Science & Analytics to lead their Sales Data team. This role involves empowering the team to provide insights, forecasting, and measurement for revenue acquisition, expansion, and retention. The leader will act as a strategic partner and be execution-focused, guiding sales and marketing leaders, developing analysts, and collaborating cross-functionally.

Growth Data Science Leader at Gusto, responsible for leading a data science and analytics team focused on product growth. This role involves managing a team, working with cross-functional partners, and driving data-driven insights and AI strategy to accelerate business growth.

As an Enterprise Applications AI Architect at Gusto, you will lead the integration of AI and automation across the company's enterprise applications. You will bridge business needs with AI-driven solutions, designing AI agents and Model Context Protocols to make workflows smarter and more autonomous, shifting ERP and Finance systems towards predictive and self-improving platforms.

Gusto is hiring a Senior Product Manager for Tax Payments and Filing. This role involves managing products related to tax payments and filing for small businesses. The company emphasizes the integration of AI tools into daily work.

Staff Software Engineer on Gusto's Core AI Platforms team. This role involves working across the full lifecycle of foundational AI systems, including delivering production AI agent systems, shaping architecture, building self-service internal features and APIs, and owning their performance. The engineer will contribute to core business engines and enable product teams with reliable backend services.

Product Manager for Gusto's Unified Service Platform. This role involves owning and impacting product development within a lean team, requiring quick decision-making and fluency in AI tools. The company focuses on serving small businesses with payroll, benefits, and HR solutions.

Gusto is hiring an AI Operations Program Manager, Benefits, a hybrid role. This position will build and run Benefits Labs, a system for testing, validating, and scaling operational changes within the Benefits organization. The role is AI-native, focusing on designing and operating AI agents, automations, and workflows to manage pilot execution and evidence synthesis.

Gusto is hiring a Senior IT Controls Engineer for their Enterprise Applications team. This role will own, evolve, and scale IT General Controls (ITGCs) across enterprise applications like NetSuite, Workday, and Salesforce, ensuring SOX 404 compliance and strengthening risk posture. The engineer will also pioneer AI and automation for controls testing.

Gusto is hiring a Staff Software Engineer for their Pricing and Packaging team. This role will own the architecture and delivery of systems powering Gusto's product packaging, pricing, and delivery. The engineer will partner with product, data science, and other engineering teams to build a scalable platform infrastructure.

Staff Software Engineer, Core Products at Gusto. This role involves operating across the full product lifecycle, shaping features from early spec and design through to launch and long-term iteration. Responsibilities include writing frontend code, designing and building backend APIs, influencing product direction, and taking ownership of post-launch features.

Gusto is hiring a quota-carrying Account Executive to be a founding member of their new PEO sales organization. This role involves selling Gusto's co-employment solution to both new prospects and existing customers, and utilizing AI-powered workflows as a core part of the sales process.

The Payment Operations Manager at Gusto leads a team of Payment Operations Analysts. This role is responsible for the end-to-end health of Gusto's payment operations, including ACH, wire, RTP, and international contractor payments, managing bank and payment partner relationships, and overseeing operational aspects of compliance programs.

Staff Software Engineer on the Tax Accounts team at Gusto. This role involves designing and building solutions across the full product lifecycle, focusing on clean frontend code, reliable backend APIs, and complex data models within the tax compliance domain. The engineer will also develop automation to keep customer tax accounts synchronized with agencies.

Senior Sales Operations Analyst supporting Gusto's Health Insurance Sales team. This role focuses on building insights and AI-powered solutions for a large, high-volume sales organization. The analyst will work at the intersection of data, process, and execution to create tools, reports, automations, and workflows that drive sales performance.

Gusto is hiring a Software Engineer for their Payments team. This role involves guiding projects end-to-end, making large technical architectural decisions, improving existing systems for scalability, and building the future of Gusto's Payments platform. The engineer will maintain code powering core experiences and focus on scale and modularity.

Staff Software Engineer on the Unified Services Platform team at Gusto. This role involves designing, building, and maintaining scalable Apex solutions on the Salesforce platform to support Sales and CX teams. The engineer will utilize AI coding assistants throughout the development lifecycle and oversee improvements to deployed features.

Gusto is hiring a Head of Product for New Customer Experience. This role involves leading product strategy and execution for small businesses, focusing on payroll, health insurance, 401(k)s, and HR services. The position emphasizes a lean product team structure with high impact and ownership, leveraging AI tools for efficiency and performance.

Product Marketing Leader for Innovation & Experimentation at Gusto. This role focuses on bringing new products, offers, and go-to-market motions to market through a growth-oriented test-and-learn approach. The individual will shape positioning, test demand, learn quickly, and iterate on successful strategies for early-stage, strategic work.

Gusto is seeking a Head of Risk & Money Services to oversee critical customer-facing functions within their Financial Services organization. This role is responsible for protecting trust at the edges of money movement, including fraud and payment risk decisioning, Reg E dispute operations, collections, and consumer money products.

Gusto is hiring a Senior Compensation Partner to build and scale compensation programs. This role focuses on attracting, retaining, and rewarding talent by bringing rigor, fairness, and strategic clarity to pay decisions. The position requires a systems-first, AI-native mindset, utilizing automation and scalable workflows to improve decision quality and ensure compliance.

Gusto is seeking a Senior Performance Marketing Manager, Paid Social to own execution across paid social and emerging acquisition channels. This role involves testing new platforms, formats, and tactics, and is accountable for pipeline and revenue targets within the demand generation framework.

The Payment Operations Analyst at Gusto is responsible for owning end-to-end payment workflows and resolving exceptions within the Money team. This role requires the ability to investigate individual transactions and coordinate responses to large-scale payment outages, with a focus on system reliability and efficiency.

Technical Account Manager at Gusto, a company focused on supporting small businesses with payroll, insurance, and HR. This role acts as a primary point of contact for customer inquiries, leveraging AI tools to enhance user experience and provide product expertise. The position involves proactive customer education, cross-functional collaboration, and advocating for customer needs to influence product development.

Gusto is hiring a Senior Staff Software Engineer for their Benefits team. This full-stack role involves architectural improvements to Gusto's benefits platform, focusing on benefits opportunity, shopping, and renewal flows. The engineer will design scalable services and enable AI-driven interfaces for a delightful benefits shopping experience.

Staff Software Engineer on Gusto's Invoicing and Billing platform. This role involves shaping architecture, maintaining a high-throughput transactional billing platform, building internal features and APIs, and supporting new billing models like multi-entity and multi-currency anniversary billing.

This role is for an R&D Insights and Operations professional focused on Growth at Gusto. The individual will be responsible for building a world-class Growth organization by identifying and sizing opportunities, and developing systems for cohesive Growth and Go-To-Market operations. The role is IC-first, with potential to expand into leading a small team.

As a Payroll & Tax Team Leader at Gusto, you will lead a team responsible for ensuring accurate and timely employee payments and tax compliance. You will coach customer advocates to scale operations and drive customer satisfaction.

Head of Marketing for Symmetry Software at Gusto. This role leads enterprise B2B marketing efforts, including demand generation, product marketing, digital marketing, sales enablement, analytics, and lifecycle marketing, with a strong emphasis on AI integration. The position requires a strategic thinker with experience in technical products like MCPs, APIs, and SDKs.

Gusto is seeking sales professionals for future opportunities in 2026 to join their Partner Sales team. In this role, you will manage partner relationships from initial contact to ongoing collaboration, aiming to deliver exceptional experiences and drive results for accounting firms or financial advisors and their clients.

Gusto is seeking Client Relationship Managers for future opportunities in 2026. This role involves acting as a client advocate, managing inbound inquiries, proactively engaging with at-risk accounts, and driving retention through consultative service for B2B plan sponsors.

Gusto is seeking a senior, technically minded Workforce Management (WFM) Capacity & Analytics Planner to design and scale AI-powered forecasting and capacity planning systems. This role involves strategic design and hands-on execution to build frameworks, pipelines, and governance structures that shift WFM from reactive to predictive, utilizing AI to identify demand shifts and connect insights to operational decisions.

Product Designer, Finance at Gusto. This role involves designing and shipping user experiences for small businesses, with a strong emphasis on AI-native design practices. Designers are expected to use AI for rapid prototyping, shortening feedback loops, and delivering quality UX.

Staff Software Engineer at Gusto on the Business Insurance team. This role involves building the next generation of the business insurance purchase experience, taking projects from design through implementation to launch. The focus is on shipping AI-powered features to simplify and modernize how businesses discover, evaluate, and purchase insurance.

Participant Support Specialist at Gusto, a Tier 2 role handling in-depth technical and educational inquiries for 401(k) participants and IRA owners via email and phone. This role involves escalating issues and collaborating with cross-functional teams to improve the participant experience.

Gusto is hiring a Senior Product Design Manager for their Payroll team. This role involves leading design efforts within an AI-native organization, focusing on empowering small businesses and their employees through innovative product experiences.

Senior Staff Software Engineer in Gusto's Money Group, serving as a Technical Lead across multiple pods. This role involves shaping the technical vision for financial systems, guiding architectural direction for 15-20 engineers, and contributing to strategy and execution, including hands-on coding and mentoring.

Staff Software Engineer, Growth at Gusto focused on revenue enablement. This role involves building AI-powered customer acquisition, onboarding, and lifecycle engagement experiences, including an AI Voice Agent for onboarding and scaling AI-driven email experiences using an LLM-powered content generation engine.

Mid-Level Retirement Account Executive at Gusto, focused on helping small and mid-sized businesses adopt and manage 401(k) and retirement plans. This role involves consultative sales, inbound and outbound outreach, and guiding customers through plan options and compliance using AI-enabled tools.

Staff Software Engineer on the Tax Experiences team at Gusto. This role involves working on the full stack to improve the experience of collecting, calculating, paying, and filing taxes for small businesses. The team owns all customer-facing tax features, from onboarding to account management and filings.

Gusto is hiring a Senior Staff Software Engineer and Tech Lead for their Pricing and Packaging team. This role will drive the technical direction of Gusto's internal Commerce Platform, owning the architecture and delivery of systems that power product packaging, pricing, and delivery. The engineer will partner with product, data science, and other engineering teams to build scalable platform infrastructure.

Gusto is seeking early-career sales talent for future opportunities with 2026 start dates. This role involves consultative sales and onboarding for small businesses, focusing on helping them succeed.

Gusto is hiring a Senior Staff Engineer for their Tax Platform Engineering team. This role involves guiding projects end-to-end, influencing feature specifications, improving existing systems for extensibility and scalability, and executing on projects to build the future of Gusto's Tax platform.

Gusto is seeking a Channel Partnerships Manager, Investor Ecosystems (VC & PE) to own and scale relationships with venture capital and private equity firms. This role focuses on building high-leverage, programmatic ecosystem partnerships that engage founders early in their journey and requires collaboration with various internal teams.

Staff Software Engineer on the Gustie Assist team, building Otto, an AI agent for customer support. This role involves designing and building the full stack around an LLM agent runtime, including its tool layer, backend, frontend, and evaluation systems.

Gusto is hiring a Staff Product Mobile Engineer for their Business Money team. This role involves architecting and building user-facing mobile experiences for Gusto's personal finance platform across native iOS and Android. The engineer will use modern declarative frameworks, a shared GraphQL API, and AI-native workflows to improve financial tools for employees.

Gusto is hiring a Staff Software Engineer for their Gusto Solo team. This role involves building an AI-native product for solopreneurs and their accountants, focusing on a high-leverage funnel that directly impacts revenue. The engineer will be expected to take ownership, drive change, and contribute to product and GTM strategy.

Gusto is hiring a Sales Onboarding Advocate for hybrid roles in Atlanta, GA, Denver, CO, and Phoenix, AZ. This role focuses on supporting small businesses by handling payroll, health insurance, 401(k)s, and HR, allowing owners to concentrate on their core business.

Gusto is seeking a Benefits Advising Leader to manage a licensed benefits advisor team focused on health insurance for small businesses. The role involves empowering individual contributors to deliver excellent customer experiences in a fast-paced environment and managing team initiatives and OKRs.

As a Staff Data Scientist supporting Risk at Gusto, you will leverage experimentation, statistical inference, and causal analysis to drive strategic decisions. You will work with cross-functional teams to define and track metrics, analyze risk stack data, and integrate AI-assisted practices to accelerate analysis and expand insights.

Staff Software Engineer on Gusto's PEO Benefits team. This role involves full-stack development, shaping features from spec to launch, writing frontend code, designing backend APIs, influencing product direction, and taking ownership of post-launch iteration.