[ support ]

Premier Account Partner

Gusto
Location
Hybrid
Work mode
Remote
Type
full time
Listed

Applications go directly to Gusto. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Technical Account Manager at Gusto, a company focused on supporting small businesses with payroll, insurance, and HR. This role acts as a primary point of contact for customer inquiries, leveraging AI tools to enhance user experience and provide product expertise. The position involves proactive customer education, cross-functional collaboration, and advocating for customer needs to influence product development.

Skills and focus areas

  • customer support
  • product expertise
  • customer education
  • cross-functional collaboration
  • problem solving
  • ai fluency
  • prompt engineering
  • data privacy
  • compliance

Summary written by Ramai from the original posting. Full details and requirements are on Gusto’s careers page.

[ More at Gusto ]

Provides growing businesses with everything to take care of their team

See all 84 open roles at Gusto →

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