[ support ]

Customer Experience Specialist (seasonal)

Novig
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Novig. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Experience Specialist (seasonal) at Novig. This role involves providing high-volume, live customer support via chat and email, resolving time-sensitive issues during peak sports events, and ensuring platform stability. The specialist needs to thrive under pressure, own user interactions, and possess sports knowledge.

Skills and focus areas

  • customer support
  • live chat
  • email support
  • issue resolution
  • escalation
  • sports knowledge
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Novig’s careers page.

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