Participant Support Specialist
Gusto- Location
- Hybrid
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Gusto. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Participant Support Specialist at Gusto, a Tier 2 role handling in-depth technical and educational inquiries for 401(k) participants and IRA owners via email and phone. This role involves escalating issues and collaborating with cross-functional teams to improve the participant experience.
Skills and focus areas
- 401(k)
- ira
- customer support
- technical support
- financial literacy
- problem-solving
- empathy
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Gusto’s careers page.
[ More at Gusto ]
Provides growing businesses with everything to take care of their team
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