[ support ]

Customer Support Associate, Bilingual - Ukrainian (starlink)

SpaceX
Location
Redmond, Washington
Work mode
Remote
Type
full time
Listed

Applications go directly to SpaceX. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Support Associate, Bilingual - Ukrainian (Starlink) at SpaceX in Redmond, Washington. This role involves triaging, troubleshooting, and resolving customer issues for the Starlink satellite internet service. Responsibilities include providing technical support, analyzing trends, and collaborating with internal teams to improve customer experience.

Skills and focus areas

  • customer support
  • technical support
  • hardware expertise
  • software expertise
  • network expertise
  • problem-solving
  • troubleshooting
  • knowledge base creation
  • collaboration
  • english
  • ukrainian

Summary written by Ramai from the original posting. Full details and requirements are on SpaceX’s careers page.

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