[ operations ]

Wfm Capacity & Analytics Planner

Gusto
Location
Hybrid
Work mode
Remote
Type
full time
Listed
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[ About this role ]

Gusto is seeking a senior, technically minded Workforce Management (WFM) Capacity & Analytics Planner to design and scale AI-powered forecasting and capacity planning systems. This role involves strategic design and hands-on execution to build frameworks, pipelines, and governance structures that shift WFM from reactive to predictive, utilizing AI to identify demand shifts and connect insights to operational decisions.

Skills and focus areas

  • workforce management
  • capacity planning
  • analytics
  • ai
  • forecasting
  • scheduling
  • intraday operations
  • data analysis
  • strategic design
  • hands-on execution
  • pipeline development
  • governance structures

Summary written by Ramai from the original posting. Full details and requirements are on Gusto’s careers page.

[ More at Gusto ]

Provides growing businesses with everything to take care of their team

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