Jobs at Benchling

Benchling is seeking a Leader, Product Support to manage a regional customer support team. This role involves incident management leadership and scaling the support organization with enterprise-grade practices and AI adoption.

Product Marketing Manager at Benchling responsible for shaping product understanding, go-to-market strategy, positioning, and market launches. This role involves translating sophisticated capabilities into clear customer value by partnering with Product, Sales, Customer Experience, and Marketing teams.

This is a remote SMB Account Executive role at Benchling. The individual will be responsible for driving new business within EMEA and APAC territories, focusing on building relationships with key stakeholders in small and medium-sized accounts. Responsibilities include pipeline generation and sales forecasting.

The Field Enablement Manager (Partner Enablement Program Manager) at Benchling is responsible for enabling partners within the biotech R&D sector. This role focuses on empowering scientists and organizations that use Benchling's AI platform for scientific research and development.

Product Manager, Platform at Benchling responsible for the Schemas configuration layer, which customers use to model scientific data and processes. This role owns the primitives that underpin all other Benchling systems and AI features, focusing on data modeling, schema types, computed fields, and data versioning.

Strategic Financial Analyst (gtm/sales Business Partner) at Benchling, reporting to the Strategic Finance Leader for the Field. This role is responsible for the monthly and quarterly close process, budgeting and forecasting, sales performance analysis, and expense management, with a focus on rigorous FP&A work and operational infrastructure.

Head of Enterprise Applications at Benchling, responsible for the business application portfolio and integrations across various SaaS platforms including Salesforce, NetSuite, Workday, and Slack. This role involves owning the full lifecycle of these platforms, from architecture to selection.

Benchling is seeking an Enterprise Solutions Architect with deep expertise in life science R&D and enterprise software systems. This strategic advisor and technical leader will partner with enterprise customers to translate their IT strategy into tailored Benchling solutions, guiding digital transformation and leading technical implementation projects.

Software Engineer, Platform (Developer Experience) at Benchling. This role focuses on empowering engineers by creating tools and frameworks to enhance developer experience, specifically on the Path to Production. Responsibilities include building and implementing tooling for development, testing, and packaging for production release.

The Solutions Delivery Manager at Benchling is responsible for ensuring the efficacy, quality, and enablement of Benchling's solutions within the Customer Experience team. This role translates product capabilities into effective solutions for customer scientific use cases and operationalizes best practices across the CX organization, working cross-functionally with the build organization and CX departments.

Benchling is hiring a Global Partner Lead to own the global strategy and success of a named portfolio of Global Systems Integrator (GSI) partnerships. This role requires setting direction at the executive level while driving pipeline and revenue outcomes through establishing, onboarding, and scaling partnerships.

Benchling is seeking a Revenue Accountant Manager to oversee key aspects of revenue accounting and Order to Cash functions within a high-growth SaaS environment. This role involves deep technical ownership of deferred revenue, allowance processes, contract modifications, and the revenue implications of new AI-driven business models.

Product Manager, Schemas at Benchling. This role owns the foundational data modeling layer for Benchling's AI platform, enabling customers to configure their scientific data without code. The Product Manager will set direction for platform primitives like computed fields and data versioning, ensuring stability for admins and developers.

Software Engineer, Platform (Developer Experience) at Benchling. This role focuses on empowering engineers by creating tools and frameworks to enhance developer experience, specifically on the Path to Production. Responsibilities include building and implementing tooling for development, testing, and packaging for production release.

Benchling is hiring a Field Enablement Manager to manage enablement programs and platforms. This role focuses on empowering the sales team to effectively leverage Benchling's AI platform for biotech R&D.

Benchling is hiring an Implementation Manager to join their Professional Services team. This role involves working with biotech customers to understand their R&D processes and implement Benchling's platform solutions. Responsibilities include requirements analysis, solution design, configuration, testing, training, and user onboarding.

Software Engineer, Agents at Benchling will build end-to-end AI agents to automate scientific work, from experiment design to data capture and report writing. The role involves rapid iteration with customers and a focus on AI fluency.

This is a Senior Enterprise Account Executive role at Benchling, a company building an AI platform for biotech R&D. The role involves driving new business within top global accounts, focusing on building relationships with IT, Science/R&D, and Data Science stakeholders. Responsibilities include pipeline generation and sales forecasting.

Product Manager, Infrastructure at Benchling. This role owns prioritization and roadmap for core infrastructure teams, translating engineering constraints, customer pain, and business priorities into a clear roadmap. The Product Manager will make prioritization calls to focus on high-impact work and ensure infrastructure teams are connected to business needs.

Senior Full Stack Software Engineer on the Enterprise Lifecycle team. This role involves designing and building critical systems for Benchling's largest enterprise customers to ensure success in regulated environments, focusing on regulatory submissions and audits. The engineer will own horizontally impactful systems and enable features for FDA submissions and GxP-regulated workflows.

Benchling is seeking a Senior Corporate Accountant to support daily accounting operations and the month-end close process. The role involves preparing journal entries, focusing on personnel costs like commissions, bonuses, benefits, and stock-based compensation, while also offering flexibility to work across other accounting areas.

Product Manager on the Scientific Development Solutions team at Benchling. This role focuses on products like Recipes, Assays, and Workflows that scientists use to configure, run, and track scientific processes across drug development phases. The role involves working on solutions that help biotech and pharma companies develop therapies faster.

Research Engineer, Model Evaluation and Improvement at Benchling focused on making frontier AI models better at science. This role involves building datasets, evaluations, and systems to bridge the gap between LLM knowledge and real-world scientific reasoning. The engineer will collaborate with scientists and AI labs to identify LLM failures and drive improvements.

Benchling is seeking a Technical Solutions Architect to act as a key technical partner for customer and internal engineering teams. This role involves designing and delivering solutions that integrate Benchling within complex IT ecosystems, scoping requirements, and ensuring successful delivery of custom automation and integration solutions.

The Head of Professional Services, EMEA is an executive-level role responsible for the growth and excellence of Benchling's professional services team in Europe. This individual will lead an organization focused on successful product deployments, customer satisfaction, and maximizing client value, requiring strategic leadership and hands-on execution.

Benchling is hiring a Full Stack Software Engineer for their Process Development team. This role involves working on the platform that enables biotech and pharmaceutical companies to design, execute, and manage scientific manufacturing processes. The engineer will build features for workflow engines, integrate products, and contribute to AI tooling integration.

Benchling is seeking a customer-facing Global Program Manager to oversee the post-sale experience for their largest Enterprise customers. This role partners with Enterprise Account Executives to ensure customers achieve rapid time to value and see the benefits of expanding their relationship with Benchling. The GPM will coordinate implementation, customer success, and customer support efforts for a seamless post-sale customer experience.

Benchling is hiring a Product Support Analyst to join their Customer Experience organization. This role involves being the first point of contact for customer inquiries and troubleshooting issues with Benchling's platform. The analyst will need to quickly develop a deep understanding of the product, customers, their science, and R&D processes to provide timely and quality support.

Data Engineer at Benchling, a company building the AI platform for biotech R&D. This role is part of the AI & Data Engineering (AIDE) team, responsible for internal AI tooling, adoption, and AI-assisted workflows, as well as cross-functional AI applications and enterprise data engineering.

Technical Account Manager at Benchling, a remote role focused on customer success post-go-live. The TAM will support enterprise life science accounts, leveraging existing Benchling product expertise to manage complex accounts and drive platform adoption.

The Head of Professional Services, EMEA is an executive-level role responsible for the growth and excellence of Benchling's professional services team in Europe. This individual will lead an organization focused on successful product deployments, customer satisfaction, and maximizing client value, requiring strategic leadership and hands-on execution.

The Customer Experience Communications Operations Manager at Benchling will manage the communication processes for customer-facing product updates, incidents, and releases. This role ensures timely and accurate messaging to customers, focusing on compliance and trust within regulated environments.

Software Engineer, Tools and Automation at Benchling is responsible for building internal AI capabilities and adoption, as well as the source-of-truth data and analytics infrastructure. This role bridges departmental AI experimentation with enterprise-grade agentic systems.