Product Support Analyst
Benchling- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Benchling. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Benchling is hiring a Product Support Analyst to join their Customer Experience organization. This role involves being the first point of contact for customer inquiries and troubleshooting issues with Benchling's platform. The analyst will need to quickly develop a deep understanding of the product, customers, their science, and R&D processes to provide timely and quality support.
Skills and focus areas
- product support
- troubleshooting
- customer service
- communication
- scientific understanding
- r&d processes
Summary written by Ramai from the original posting. Full details and requirements are on Benchling’s careers page.
[ More at Benchling ]
Unlocking the power of biotech with modern software for modern science
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