[ support ]
Leader, Product Support
Benchling- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Benchling. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Benchling is seeking a Leader, Product Support to manage a regional customer support team. This role involves incident management leadership and scaling the support organization with enterprise-grade practices and AI adoption.
Skills and focus areas
- customer support
- incident management
- team leadership
- recruiting
- coaching
- professional development
- product knowledge
- technical skills
- ai adoption
Summary written by Ramai from the original posting. Full details and requirements are on Benchling’s careers page.
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Unlocking the power of biotech with modern software for modern science
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