[ support ]

Trust & Safety Specialist

Miso
Location
Not specified
Work mode
On-site
Type
contractor
Listed

Applications go directly to Miso. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Trust & Safety Specialist at Miso, a leading O2O home service platform. This role is responsible for managing overall risk within the company, focusing on handling major customer complaints and contributing to service improvement by deriving insights and supporting policy/procedure development.

Skills and focus areas

  • customer service
  • complaint handling
  • risk management
  • policy development
  • process improvement
  • data analysis

Summary written by Ramai from the original posting. Full details and requirements are on Miso’s careers page.

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