[ support ]
Technical Support Specialist
Form Labs- Location
- Milwaukee, Wi
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Form Labs. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Technical Support Specialist at Form Labs in Milwaukee, WI. This role serves as the primary gateway for customers, providing support and education through email and phone. Responsibilities include managing customer cases, responding within SLAs, diagnosing issues, dispatching parts, and acting as the voice of the customer for feedback.
Skills and focus areas
- customer service
- technical support
- diagnosis
- customer education
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Form Labs’s careers page.
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