[ support ]
Technical Support Engineer
Hyperbolic- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Hyperbolic. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Technical Support Engineer at Hyperbolic responsible for owning customer GPU cluster issues from first response to resolution. This role involves daily work in Linux on real infrastructure, troubleshooting customer problems, and managing SLA commitments.
Skills and focus areas
- ticket ownership
- sla management
- technical triage
- linux
- ssh
- nfs
- quotas
- security groups
- container technology
- gpu drivers
- billing
- account management
Summary written by Ramai from the original posting. Full details and requirements are on Hyperbolic’s careers page.
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