[ support ]

Technical Support Engineer

Form Labs
Location
Milwaukee, Wi
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Form Labs. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

This is a Junior Technical Support Engineer role at Form Labs in Milwaukee, WI. The engineer will be the primary point of contact for customers, handling cases via email and phone. Responsibilities include providing technical support, diagnosing issues, educating users, and dispatching replacement parts to ensure customer satisfaction and machine functionality.

Skills and focus areas

  • customer service
  • technical support
  • problem-solving
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Form Labs’s careers page.

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