[ support ]

Support Program Manager, Partnerships

OpenAI
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

OpenAI is seeking a Support Program Manager to lead support readiness and operational programs for cloud and strategic partnerships. This role involves defining support models for complex products and integrations, managing launch planning, and improving customer support experiences through AI and automation.

Skills and focus areas

  • program management
  • customer support
  • partnership management
  • technical support
  • operational design
  • escalation management
  • risk identification
  • stakeholder alignment
  • metrics establishment
  • ai and automation

Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.

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