[ support ]

Support Operations Manager

OpenAI
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

OpenAI is seeking a Support Operations Lead to own service health, automation programs, and partner/vendor management. This role involves defining the future of support by combining operational leadership, systems thinking, and hands-on execution, with a focus on scaling AI across support operations.

Skills and focus areas

  • operational leadership
  • systems thinking
  • vendor management
  • automation
  • ai operationalization
  • team management
  • project management
  • systems building
  • data science
  • data engineering
  • support operations
  • organizational design

Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.

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