[ support ]

Support Knowledge Manager

Hinge Health
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Hinge Health. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

The Support Knowledge Manager at Hinge Health will own the structure, quality, and health of support knowledge, scaling content operations and creating standards for knowledge creation and maintenance. This hands-on role involves building new systems and repeatable processes to ensure teams retrieve the right information at the right time.

Skills and focus areas

  • information architecture
  • content strategy
  • writing
  • editing
  • process building
  • workflow development
  • collaboration
  • stakeholder management
  • knowledge management

Summary written by Ramai from the original posting. Full details and requirements are on Hinge Health’s careers page.

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